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  • What materials are your products made from?
    Our products are primarily crafted from high-quality PLA (Polylactide)—an eco-friendly, non-toxic, and biodegradable polymer derived from corn and other plant-based sources. Renowned for its exceptional properties and aesthetic appeal, PLA is widely used in 3D printing, making it an excellent choice for sustainable and visually striking creations.
  • Are your vases and planters waterproof and safe for holding water?
    Generally, yes. However, we recommend using an additional plastic liner, as 3D-printed objects may have micro-gaps between layers that can cause slow leaks. You can also request a 3D printed liner from us - most likely free of charge.
  • Can your products be used outdoors? Will they withstand sun and rain?
    Mostly yes, but PLA is sensitive to prolonged sun exposure/UV and may degrade faster over time.
  • Are your vases safe for fresh flowers, or do they require a liner?
    They are safe for fresh flowers, but for added protection, a liner is recommended.
  • How durable are 3D-printed decorations? Do they break easily?
    Our decorations are durable for static use and are comparable to plastics like vinyl or ABS. However, small parts may be fragile, so handling with care is advised.
  • Are your vases and decorations eco-friendly or biodegradable?
    Yes! PLA is one of the most eco-friendly and biodegradable polymers, made from renewable sources like corn, soy or other plant biomass.
  • Do you offer custom designs or personalized orders?
    Yes! We accept custom orders, although custom-made item can be a bit more expansive(but still reasonably priced). Please inquire at info@bellewood.ca for details.
  • Can I request a specific color or finish for my order?
    Absolutely! We offer a variety of colors and finishes.
  • What sizes do your vases come in? Can you print a custom size?
    Yes, we can print custom sizes. Feel free to reach out with your request!
  • How do I clean and maintain 3D-printed vases and decorations?
    Simply wash them with water and mild soap. Do not place them in a dishwasher, as high temperatures may deform the material.
  • Are your products made from non-toxic materials?
    Yes, we only use non-toxic materials for our products.
  • How long does it take to print and ship an order?
    Printing usually takes 1 to 5 days, depending on the quantity. Shipping times range from 2 days to 2 weeks, depending on your location.
  • Do you offer bulk discounts for large orders or wholesale purchases?
    Yes! Contact us for bulk pricing options.
  • What is your return or refund policy if I’m not satisfied with my purchase?
    Please refer to our Return & Refund Policy page for full details.
  • Do your products have a smooth or textured surface?
    We offer a variety of finishes, including: ✔ Silky ✔ Matte ✔ Gloss ✔ Semi-gloss ✔ Glittering
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