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Frequently asked questions
General
Our products are primarily crafted from high-quality PLA (Polylactide)—an eco-friendly, non-toxic, and biodegradable polymer derived from corn and other plant-based sources. Renowned for its exceptional properties and aesthetic appeal, PLA is widely used in 3D printing, making it an excellent choice for sustainable and visually striking creations.
3D printed items are made layer by layer, which means that faint lines or tiny surface marks can sometimes be visible. We take great care to ensure our products are of the highest quality, but occasional minor imperfections are a natural part of the process.
The good news is that these are usually very subtle—barely noticeable from about 5 feet away—and they don’t affect the look or function of the item.
If you ever receive a piece that you feel has flaws that stand out or impact your experience, please reach out to us. We’ll be happy to make it right!
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