Shipping & Returns
SHIPPING POLICY
At Bellewood, we want to make sure that you receive your stylish home decor, vases, planters, and fashion accessories in a timely manner and in perfect condition. Our shipping methods are designed to ensure safe and efficient delivery to your doorstep. We strive to keep our packaging eco-friendly and cost-effective, so you can enjoy your products with peace of mind.
Whether you're treating yourself or purchasing a gift for a loved one,
our shipping costs are fair and transparent.
Lead time - 1-5 days, depending on order complexity and quantity
Local pickup in London, ON, Canada (near Oxford/Gammage st.) - FREE
Shipping to Canada for $7CAD flat, with over $49CAD purchase shipping is FREE
Shipping to cont. United States - $9CAD flat, with over $49CAD purchase shipping is FREE
EU, UK and other countries - please inquire at info@bellewood.ca
RETURN AND EXCHANGE POLICY
We understand that sometimes a product may not meet your expectations, and we want to make the return or exchange process as simple as possible. If you've changed your mind about your purchase or if the product doesn't meet your needs, our straightforward return and exchange policy is here to offer you peace of mind.
If the product was lost in transit or arrived damaged, within 30 days after receiving we will either offer a fair resolution(up to buyer to accept it or not) or provide a full refund - no questions asked.
If you received the item but simply changed your mind, we will issue a full refund for the product, but some conditions(like sending the item back) may apply. Buyer must notify Bellewood.ca within 30 days after receiving their order.
Your satisfaction is important to us, and we're committed to ensuring that you can shop with confidence at Bellewood.ca - we believe in the quality of our products, but if you encounter any issues, we're here to assist you every step of the way. Please don't hesitate to contact us at info@bellewood.ca - and you will get response from store owners, Anna or Alex within hours.